FAQ
Opening hours and access
- QWhat are your opening hours? What days are you closed?
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Please visit the "Opening Hours / Contact Information" page.
- QHow do I get to the NACT?
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Please visit the "Location Map" page.
- QI'd like to drive to the museum in my car, so do you have a parking lot?
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There is no general-use parking lot on the museum grounds. For vehicles of people with disabilities, please approach the security guard at the West Gate (near Aoyama Park).
- QAre there any places to park motorbikes or bicycles?
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Enter through the Main Gate and use the motorbike and bicycle parking space behind the ticket booth.
Services
- QCan infants and children enter the building?
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There are no entry restrictions for infants. Please be aware that there may be cases where you should consider leaving temporarily the exhibition rooms if you are disturbing other visitors' appreciation.
- QCan I bring a baby stroller in the building?
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Yes, you can bring it into the building. However, please note that if the inside of the building is crowded, you may wish to refrain from using the stroller for safety reasons.
- QDo you have baby strollers available?
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We do have baby strollers available for lending. If you wish to use this service, please ask at an information counter.
- QIf I am accompanying a person with disabilities do I have to pay an admission fee?
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A person with a disability and their attendant (one attendant in principle) will be admitted free of charge. Please bring your Disabled Person's Booklet or an equivalent form of government issued ID.
- QCan I borrow a wheelchair?
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We do have wheelchairs available for lending. If you wish to use one of these wheelchairs, please ask at an information counter.
- QDo you have any special discounts/promotions for frequent visitors?
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No, we do not.
- QAre there lockers?
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Lockers are installed in various places in the building. Luggage that does not fit inside a locker can be kept at the information counters on the first floor.
- QIs there a temporary childcare service?
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We provide childcare services on the 2nd Thursday, 3rd Sunday and 4th Monday of every month.
Childcare Service(in Japanese only).
The exhibitions organized by the NACT
- QDo the exhibitions ever go on tour?
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It depends on the exhibition.
- QHow much is the admission fee for the exhibitions? Are there any advance tickets or discount tickets?
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The ticket arrangements - including admission fees and whether advance tickets and discounts are available - vary depending on the exhibition.
- QDo you have a discount for seniors?
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There is no senior discount system.
- QAre there any lectures or events related to the exhibition?
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There may be lectures and gallery talks by curators and exhibition artists.
- QWhere can I purchase the exhibition catalogue?
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If the exhibition is underway, you can purchase the catalogue at the special shop set up in the exhibition venue. In some cases, after the end of the exhibition, it may be available for purchase at the museum shop.
- QCan I buy same-day tickets from places other than the NACT?
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Such tickets can be purchased from other places. The selling method varies depending on the exhibition.
Photography
- QCan I film or photograph the works?
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Photographing the exhibited works is generally prohibited due to the contract between lenders, artist and the NACT. Furthermore, photography with tripods, monopods, or drones, inside or outside the NACT is also prohibited. Also, please refrain from copying, using writing utensils other than pencils inside the exhibition gallery.
- QI took a picture at the NACT. Can I use this picture?
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Photo shooting for commercial purpose/use is prohibited. Only shootings for private use are allowed. The photographer takes on all responsibility related to the use of the photos. The NACT is not responsible for the use of the photos in any way.
For the commercial use, please refer to this page(in Japanese only).
- QCan I use images of the works from the website, flier or catalogue?
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You cannot use the images of works beyond the scope of private use stipulated by the copyright law, apart from viewing them on the homepage. The same is true of illustrations in catalogues.
- QCan I take notes in the exhibition galleries?
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Yes, you can take notes with a pencil. Please do not use writing implements like a ballpoint pen, fountain pen or writing brush because of the risk of damaging the artworks.
The facilities
- QIs there a restaurant in the NACT?
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There are cafes in the basement (B1F) and on the first (1F) and second (2F) floors. The restaurant "BRASSERIE PAUL BOCUSE Le Musee" can be found on the third (3F) floor.
- QCan I make a reservation at the restaurant?
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Reservations are accepted depending on the time of day.
- QIs there an admission fee to use the restaurant or the museum shop?
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An admission fee is not charged. The art library can be also used free of charge.
Restaurant / Cafes, Museum Shop, SOUVENIR FROM TOKYO, Art Library.
Artist Associations' Exhibitions
- QWho should I contact if I have questions about the Artist Associations' exhibition?
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Please refer the following. For further information, please contact the organizer of each association.
Other topics
- QWhen was the NACT built? Who designed it?
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The National Art Center, Tokyo was designed by Kisho Kurokawa together with Nihon Sekkei and was built on the site of the University of Tokyo's Institute of Industrial Science. The construction, from July 2002 to May 2006, took more than three and a half years. The building features earthquake countermeasures and environmentally friendly aspects. With a basement and four above-ground levels, the total floor space of the NACT is about 48,000 square meters.
- QAre the people sitting inside the exhibition galleries the curators?
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The seated staff members are observers, not curators. Although they can answer simple questions, their main task is maintenance of the work. Please understand that they may be unable to answer your questions in certain circumstances, especially at busy times.
- QAre you looking for new employees?
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Information about employment and part-time job opportunities will be posted on our website when required.
- QHow do I inquire about lost items?
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If you are in the building, please come to the central information counter on the first floor. If you are elsewhere, please call the 03-6812-9927 (Disaster Prevention Center, in Japanese only).
- QDoes the NACT offer practical training?
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We have not implemented such a scheme.
- QWhy is it cold inside the exhibition galleries?
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From the viewpoint of protecting the work, it is necessary to keep the temperature and humidity constant 24 hours a day. This means the temperature is often set lower than the outside air in the summer. When you visit us, we recommend you to bring a coat, to wear clothes that are easily adjustable to take account of the temperature.
